(AKA an Account Manager)
We’re hiring an Account Manager and not just ANY Account Manager. We’re looking for someone who wants to make every project better than the last, has problem solving skills second to none (and loves doing it), and uses their own personal magnifying glass for all the detail. Sound up your street? Carry on scrolling.
It’s exciting times for Curious! (Yes, even in a pandemic.) We are lucky to be able to say we work on fantastic brands with clients from all over the world – delivering creative we’re thoroughly proud of. And that’s all set to carry on growing, so we need to find the right person to join our talented team as an Account Manager and support our top-notch Account Director
We love people who love
- Passion and enthusiasm
- Being proactive
- Delivering exceptional service
- Building relationships
- Bringing ideas to life
- Craft and attention to detail
- What’s going on in the industry
- To go that bit further and make a good project, a great one
- To be ambitious
- Working with others and vice versa
What you’ll do
As an Account Manager at Curious, you will support our Account Director in managing a range of projects across a number of accounts. You’ll work closely with him to quote, plan and deliver projects, as well as helping to resource and manage the team.
A big part of the job is communicating with clients and building strong relationships across all levels, so you’ll need excellent communication skills and be confident in talking to clients (luckily, they really are wonderful so don’t worry!).
It will be your job to ensure that projects are delivered successfully on time and on budget, so you will need brilliant project management and organisation skills as well as the ability to be flexible when things change.
You’ll also work closely with designers and copywriters to help deliver projects and be confident enough to challenge the team if you feel that the project demands it.
Just checking that you can…
Work with the AD to deliver great client service to your clients, building successful relationships and growing accounts.
Take an interest in and build knowledge of your client’s business so you can offer solutions and identity new business opportunities.
Actively manage all financial aspects of your projects and support the AD in ensuring financials are kept up to date.
Assist the AD to deliver the required elements for written proposals or presentations.
Work with the AD to develop clear, relevant and complete briefs for the design team, copywriters and other suppliers.
Provide relevant analysis to the Management team on project efficiencies, agree and manage remedial action where needed.
Organise the right skills and resources to deliver projects – setting-up and monitoring project plans.
Check work before it’s sent to the client to ensure it’s error-free.
Manage all internal meetings to ensure the team are well-briefed and any issues effectively resolved.
Prepare and circulate regular/ weekly contact reports and action lists.
Identify and manage problems quickly and smartly with the AD to avoid conflict and to build long-term client loyalty.
Be proactive with clients even when projects aren’t live.
Got three years under your belt?
We would need you to have at least three years’ relevant experience in a brand design agency or similar. Digital project management experience is a plus but not required. Print management experience is a plus but not required.
Curious about Curious?
Of course, we’re open to any questions you have about us. We feel sure you’ll have lots. To pre-empt a few…we’re a small, tight team and we genuinely love what we do. There are no scary people here, heads don’t roll and we don’t play the blame game. We care about creating an environment that brings out the best in people. We’re naturally curious and challenging and questioning which could explain why we attract wonderful projects, of all shapes, sizes and flavours, from all over the world.
How we look after you
At Curious, we give you POP. Here’s a little taste.
Package of Perks includes:
- 25 days off, excluding bank holidays
- Company pension scheme
- Company health care package
- Cycle to work scheme
- Curiosity budget
- Training and development courses
Curious? Get in touch with your CV and a cover letter and tell us why we should be curious about you.